Free Shipping on ALL Orders

How long does delivery take?

3-7 business days.


What countries do you ship to?

United States, United Kingdom and some EU countries.
We cannot deliver to the following US areas:
1. Alaska
2. American Samoa
3. Guam
4. Hawaii
5. Marshall Islands
6. Northern Mariana Islands
7. Palau
8. Puerto Rico
9. Rhode Island
10. U.S. Virgin Islands
11. Armed Forces Americas
12. Armed Forces Europe
13. Armed Forces Pacific
and we cannot deliver to the following UK areas:
1. Scottish Islands
2. Isle of Wight
3. Channel Islands
4. Isle of Man
5. Scottish Highlands
6. Northern Ireland
7. Scilly Isles
8. PO Box
Thank you for your understanding.

How will my delivery be shipped?

Amazon functions as our logistics partner to ship out Hioxn-power products. They will choose the carrier that they think works best for our customers. and we via USPS, UPS, Royal mail, Hermes, Yodel and DPD ship to order by UK and EU.


I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.


Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is en route.


What do I need to do when I received a different product than what I ordered?
Please contact customer support at sales@hixon-power.com.